Thursday, March 19, 2015

How To Perform Active Directory Password Reset

By Zelma Hurley


Many firms these days have become very reliant on the use of computers. They tend to make the tasks that employees have to perform a lot easier and a lot faster too. Making sure that employees have proper access to these work stations every time us very important.

Since most of the data that are being handled and processed in these work stations are sensitive ones, it is important that they get protected by some passcode. There are instances though that one might forget the log in information. It is during times like these when Active Directory Password Reset can help.

Issues like these are often being handled by technician that the company has employed. There are specific hep desk centers in the premises that employees have to call and refer to every time an issue like this pops up. Part of their routine is to ensure that no employee is locked out of his work station.

If there is one down side to referring to these help desks though, it is the fact that it may take them a significant amount of time to get the issue fixed. They often need to create tickets for these issues. Often, one has to wait for about twenty-four hours for the new log-in details to take effect.

Businesses have to find the right solution though that would resolve this issue in a much faster manner. Them is of essence for these kinds of operations and it matters that passcode resets have to be done in such a way where they would take less time. This ensures that downtime is limited to a few minutes only and losses are prevented.

Most firms these days have been advocating the use of self service solutions that would allow them to get their security codes get reset without the need for a ticket. They do not really require technical assistance anymore to get the issues resolved. Using the active directory would allow them to get the code reset done.

Most office statistics show that many of the concerns that people tend to send to help desk involve them needing to get their login credentials reset. A bulk of the tickets that the technicians have to handle involve these issues. With the self help option, these tickets would be significantly reduced

Resetting the login details should be easier if one is using the Windows operating system. All that needs to be done is press Ctrl+Alt+Del keys. This will help bring up the active directory option, there should be a choice there in the list that allows one to change the password. This should address the issue.

In the event of domain users who got locked out of the computer, a different option may be available for them. For instance, they may be asked to provide answers to certain validation questions. This ensures that them and only them can be allowed to log in on the computer since they are the ones who know the right answers.

Tools like these are currently available these days either for free or paid. If you go for the paid ones, expect them to have better features. Just see tit that you get things tested out first though so you are sure that these are indeed the right business solutions for you.




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